Integrated Communications And IT Management Solutions Provider To
Reduce Time To Market And Make Business Productivity Gains By
Implementing Operational Responsiveness Solutions
TOKYO--(BUSINESS WIRE)--
Progress
Software Corporation (NASDAQ: PRGS), a leading software provider
that enables enterprises to be operationally
responsive,
announced today that Japanese integrated communications and IT
management solutions provider, KVH Co., Ltd., has selected the Progress
Responsive Process Management® (RPM) suite, the Progress®
Communications Order Management (COM) solution accelerator, and the Progress
Responsive Business Integration (RBI) solution to dramatically
improve visibility and control across their operations, accelerating
delivery of service to customers and bring new and existing bundled
services to market faster across different business teams and multiple,
disparate B/OSS platforms. This strategic decision enables KVH to
achieve a higher level of business performance while significantly
enhancing their customer's experience.
Leveraging the operational responsiveness capabilities of the Progress
RPM® and Progress RBI solutions along with the Progress COM solution
accelerator, KVH can provision new products and services faster, more
effectively respond to potential customer issues, and run a more
streamlined order-to-cash process.
Joe Duhamel, KVH EVP Systems & Technology, states: "The Progress
solutions will help us streamline our business processes and improve
overall operational effectiveness, thereby enhancing the quality of our
service to our customers. The Progress team demonstrated a deep
knowledge of our business needs and has already provided exceptional
support during the initial requirements and implementation phases."
This strategic IT project begins initially with the implementation of
the Sonic®
Enterprise Service Bus (ESB), the Savvion®
Business Process Management (BPM) platform, and the COM solution
accelerator; it enables KVH to become even more responsive to the needs
of their customers through improved business process management and
tighter application and system integration.
In addition, KVH will use the new and fully interactive Progress
Control Tower™ product, which is unmatched in the industry with its
rich visualizations, interactive analytics and intuitive drill down
functionality across live and historical data. KVH managers across
business lines will have access to a wealth of relevant, key performance
indicators (KPIs) and business information.
Richard
Reidy, chief executive officer at Progress Software, commented: "We
are delighted that KVH has chosen to partner with Progress Software. KVH
is a very successful integrated communications and information
technology management services provider. To further improve their
competitive advantage and to meet customer expectations for superior
levels of service at a quicker time to delivery of service, KVH is
continuously evolving its organization and internal systems to drive
process improvements that best enhance their customer's experience."
Many of the worlds' leading communication companies use Progress
communications solutions, including Belgacom, Level3, Qwest,
Alcatel-Lucent, China Mobile, Verizon, Frontier Communications, H3G — 3
Italia, Huawei, Sprint, Portugal Telecom, Orange UK, One.Tel HK,
Cablevision, Telecom Italia, and many more.
About KVH
KVH was established in Tokyo in 1999 by Fidelity Investments as a Japan
focused IT/communications service provider. As an information delivery
platform that allows enterprise customers to store, process, protect and
deliver their vital business information, KVH offers integrated
communications and IT management solutions that include managed and
cloud services, data center services, professional services, data
networking, internet access, and voice services. KVH operates the lowest
latency network in Japan, and with over 450 financial services
customers, is the leading provider of ultra low latency network and
proximity hosting solutions to the high frequency trading community in
Tokyo and Osaka. KVH also offers low latency connectivity services
between major financial markets in the Asia/Pacific region and the US
including Tokyo, Chicago, New York, Singapore, Hong, Kong, Shanghai, and
Sydney. More information on KVH can be found at www.kvh.co.jp/en/.
About Progress Software Corporation
Progress Software Corporation (NASDAQ: PRGS) is a global software
company that enables enterprises to be operationally responsive to
changing conditions and customer interactions as they occur — to
capitalize on new opportunities, drive greater efficiencies and reduce
risk. The company offers a comprehensive portfolio of best-in-class
infrastructure software spanning event-driven visibility and real-time
response, open integration, data access and integration, and application
development and deployment — all supporting on-premises and SaaS/Cloud
deployments. Progress maximizes the benefits of operational
responsiveness while minimizing IT complexity and total cost of
ownership. Progress can be reached at www.progress.com
or +1-781-280-4000.
Progress, Savvion, Sonic, Progress Control Tower, Progress RPM, and
Progress Responsive Process Management are trademarks or registered
trademarks of Progress Software Corporation or one of its subsidiaries
or affiliates in the U.S. and other countries. Any other marks contained
herein may be trademarks of their respective owners.
Japan
Progress Japan K.K.
Kunihiko Shingu,
+81-3-3556-7617
kshingu@progress.com
or
Ambilogue
Inc.
Yasuo Kawai, + 81 3-3384-3434
ykawai@ambilogue.com
or
USA
Progress
Software Corporation
Kim Karelis, +1 617-226-8844
kkarelis@progress.com
or
LEWIS
PR
Dan Walsh, +1 617-226-8800
progresssoftware@lewispr.com
Source: Progress Software Corporation
News Provided by Acquire Media
