-
WHO:
John Wilmes , chief technical architect, communications sector,Progress Software -
WHAT: Progress will present in the "Using
Frameworx to Integrate ITL Processes" catalyst track, which will look at how B/OSS and ITIL processes can be integrated to improve visibility and responsiveness and the "Enhanced Cloud Service Management" catalyst track, which will examine the ways in which service providers can differentiate themselves with "Cloud Services." -
WHEN: "Using
Frameworx to Integrate ITL Processes"Tuesday, November 8 @3:45pm ET andThursday, November 10 @10:30am ET ; "Enhanced Cloud Service Management"Wednesday, November 9 @12:45pm ET and6:00pm ET - WHERE: TM Forum Management World Americas
In addition, Progress executives will be on hand at Booth No. 1 to offer demos of its solutions including Communication Order Management, Order Visibility and Assurance, Integrated Trouble Management, and Situation Based Promotions and to offer commentary on the changing telecoms landscape, why proactive and efficient customer experience management is critical to providers' future success, and how it aids in fueling innovation and new revenue, the theme of this year's conference.
If you are a member of the press or analyst community and would like to
arrange a face-to-face briefing with
Follow
Progress,
jstewart@progress.com
or
progresssoftware@lewispr.com
Source:
News Provided by Acquire Media